Welcome to Sol’s Clothing Store. These Terms and Conditions govern your use of our website cheapshirtsstore.com and all purchases made through our platform. By accessing our website and making purchases, you agree to be bound by these terms. We specialise in providing quality professional workwear and safety apparel to meet your workplace requirements.
2. User Responsibilities
2.1 Account Security
When creating an account with us, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and current personal information
- Notifying us immediately of any unauthorized use of your account
2.2 Prohibited Activities
You agree not to:
- Use our website for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any viruses or malicious code
- Attempt to gain unauthorized access to our systems
- Use our products for purposes other than their intended professional workwear applications
3. Products and Services
3.1 Product Description
We take pride in offering professional workwear including:
- High-Visibility Safety Apparel (Hi Vis Polo Shirts, Hi Vis Body Warmers, Hi Vis Bomber Jackets, etc.)
- Professional Work Trousers (Cargo Trousers, Chef Trousers)
- Work Shirts (¾ Sleeved Blouses, ¾ Sleeved T Shirts, Contrast Polo Shirts)
- Work Outerwear (Crew Neck Sweatshirts, Heavyweight Polo Shirts, Hi Vis Coats & Jackets)
3.2 Product Availability
All products are subject to availability. While we strive to maintain adequate stock levels, we reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you promptly and provide alternatives or refund the unavailable items.
3.3 Product Usage
Our Hi Vis and safety products are designed for professional workplace use. Customers are responsible for ensuring that selected products meet their specific workplace safety standards and regulatory requirements.
4. Orders and Payment
4.1 Order Process
Ordering from Sol’s Clothing Store involves the following steps:
- Select products and add to cart
- Proceed to checkout with accurate shipping information
- Review order summary and total costs
- Complete payment through our secure payment gateway
- Receive order confirmation email
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely through encrypted payment gateways. We do not store your complete payment card details on our servers.
4.3 Pricing and Taxes
All prices are displayed in British Pounds (£) and include applicable VAT. Additional customs duties or import taxes may apply for international orders, which are the customer’s responsibility.
5. Shipping and Delivery
5.1 Order Processing
We process all orders within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
5.2 Shipping Options
We offer two reliable shipping options:
- Standard Shipping – £12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Tracking included with all orders - Free Shipping
Available on orders over £50
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Tracking information provided
5.3 Delivery Areas
We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary depending on your location and customs processing.
5.4 Delivery Responsibilities
Once the package is handed to the shipping carrier, risk of loss or damage passes to you. You are responsible for providing accurate shipping information. We are not liable for delays caused by customs, weather, or other unforeseen circumstances.
6. Returns and Exchanges
6.1 Returns Timeframe
We accept returns and exchanges within 15 days from the date you receive your items.
6.2 Condition Requirements
To be eligible for return or exchange, items must be:
- In original, unused condition
- With all original tags attached
- In original packaging
- Free from any stains, odors, or damage
6.3 Non-Returnable Items
For health and safety reasons, the following items cannot be returned or exchanged unless faulty:
- Hi Vis Headwear (due to hygiene reasons)
- Any opened or used safety equipment
- Customized or specially ordered items
6.4 Refund Process
Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Sol’s Clothing Store or our content suppliers and is protected by international copyright laws. The Sol’s Clothing Store name and logo are trademarks of our company.
You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.
8. Limitation of Liability
Sol’s Clothing Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our products or services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
Our total liability for any claim arising from your use of our website or products shall not exceed the purchase price of the products in question.
8.1 Product Liability
While we ensure our workwear meets quality standards, customers are responsible for verifying that products meet their specific workplace safety requirements and regulations.
9. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified terms.
12. Contact Information
Sol’s Clothing Store
Email: [email protected]
Address: 52 The Bridges, Sunderland, GB SR7R 5DT
Customer Service Response Time: Typically within 1 business day
For returns, exchanges, or any customer service inquiries, please refer to our Shipping & Returns Policy or contact us at the email above.
